Performance measurement of design activities. A summary report and key performance indicators
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Description
This publication is aimed at those managing design teams in construction companies of all types and who are interested in promoting the concept of performance management within their organisations. It describes the work undertaken by CIRIA to investigate the key issues relating to performance measurement of design activities carried out by construction organisations in the UK. Background information is presented to aid the reader in putting the guidance presented in context. A study was carried out between January 1999 and December 2000, and 11 leading design consultants and contractors in the UK took part. The aims were to investigate how design was being managed and to develop a framework of KPIs for their design activities.
